The Gumala Trust Board wishes to advise Beneficiaries of the General Gumala Foundation (“GIPL”) and Members of Gumala Aboriginal Corporation (“GAC”) that the Review of the Foundation is underway.
The foundation review will deliver an assessment of the overall performance of the Foundation, which will include evaluating the delivered benefits aligned with the Foundation’s objectives and the aspirations of the current Traditional Owners.
All beneficiaries will receive a unique website link to complete the survey, on the 14th of August.
This survey will be open from the 14th of August until 5pm on the 28th of August. Gumala Beneficiaries will receive a $400 payment to either their flexi program or bank account. The preferences of these payments will be taken from previous preferences. Top-up/bank payments will be made to Beneficiaries on the 4th of September.
The outcome of the Review will include the results and any recommendations for improvements for the areas within the terms of reference. These outcomes and results from the review are intended to be discussed at the consultation session held at the upcoming 2024 GAC and GIPL AGMs.
If you have any further questions please email: survey@gumalatrust.com
Or refer to the frequently asked questions below.
The General Gumala Foundation 5 Year Review
Frequently Asked Questions (FAQs):
1. Where can Gumala Beneficiaries complete the online survey?
Those with a preference for electronic communications will receive a unique survey link via SMS or email to complete the survey. Alternatively, Beneficiaries who have a postal preference will receive a letter inviting them to contact our office on (08) 9219 4500 and select option number 3 between 9am and 1pm – Monday to Friday to complete the survey over the phone with a survey consultant.
2. Can I complete the survey via alternative platforms?
Yes, Gumala Beneficiaries can also complete the survey by phone. If Beneficiaries would like to complete the survey via phone, they can call: (08) 9219 4500 and select option number 3 between 9am and 1pm – Monday to Friday to complete the survey over the phone with a survey consultant. Unfortunately, we cannot accept manual submissions of the survey.
3. Is the survey anonymous?
Yes, this survey is anonymous. Gumala will receive a list of Members who have completed the survey from the external survey company but will not have access to the individual responses.
Each beneficiary will have a unique website link generated based on their Gumala profile. If the survey is completed by phone, the consultant will confirm the Beneficiary’s identity and complete the survey.
The external survey company will deidentify the results and provide the names and details of the Beneficiaries who have completed the survey to Gumala, who will then process payment.
4. When I complete the survey, what details do I need to have on-hand to confirm my identity?
Please have the following details on-hand:
Your full name
Date of birth
Residential address
5. When can I expect the payment to be made to my bank account?
Our survey closes on the 28th of August, payments and top-ups will be made by the 4th September 2024 (5 business days from the survey close off).
6. I have missed the deadline to complete the survey, I still want to complete it – what should I do?
Our survey will close at 5pm on the 28th of August. Unfortunately, once the survey has closed there will not be the opportunity to complete the survey.
7. What do I need to do if I need to update my bank details?
Please complete a Personal Information Form before the 21st of August.
You can send your completed form to: info@gumala.com.au
8. I would like to change my payment preference – how can I do this?
Please advise Gumala that you would like to change your payment preferences by the 21st of August.